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A call for papers has been issued for a Journal of Service Research special issue called, “The Interface of Sales and Service” The special issue is slated for publication in the Spring of 2019 and is co-edited by Drs. Adam Rapp, Thomas Baker, Nathaniel Hartmann, and Michael Ahearne. All theoretical perspectives, research approaches and methodologies are welcome….VIEW THE CALL
Research from 2015 SEF grant recipient Blake Runnalls focuses on The Impact of Social Networks on Sales Training Transfer and Performance. Runnalls won one of only two grants that year and has received additional awards since completing his grant requirements. Take a few minutes to read the Research Summary. In addition, Blake’s summary has been…READ THE RESEARCH SUMMARY
Thanks to Drs. Mark P. Leach and Annie H. Liu for sharing a link to their published research. Leach and Liu were 2012 SEF/Neil Rackham Research Grant recipients. Their research focused on how sales firms evaluate defected customers in order to determine their worthiness for reacquisition. Findings suggest that a sales firm’s assessment of worthiness…Read More
The Journal of Marketing Channels is pleased to announce and invite submissions for a Special Issue on “Strategies, Opportunities, and Challenges of Online Channels in Business-to-Business and Business-to-Consumer Contexts.” The deadline for manuscript submission is December 31, 2018. More informationView the Call for Papers from JMC